MIND newsletter: Burnout or Rustout?
Happy Saturday everyone! I hope that no matter where you live, the weather this week has been kind to you as in Montreal.
And I do hope you have some quiet “me” time when reading this since today we will talk about burnout and unmet needs. In case you missed our previous newsletters, here is the link to the archive.
This week, I would love to bring to you:
1. M (Challenge your mindset)
Have you ever met someone that looks so exhausted, but content at the same time? I have met some lately which inspires me to talk about our word pair today: burnout vs rustout.
A quick google search might give you some ideas about burnout such as “an emotional and physical exhaustion resulting from decreased work satisfaction, chronic workplace stress”, where rustout is described as “chronic boredom” or “burnout’s boredom-based counterpart”. However, I like the way Richard Leider put it “Burnout is overdoing. Rustout is underbeing”.
So the question for today is, when you (or someone) say “feel burned out at work”, is this burnout or rustout?
2. I (I’m my own coach)
Work stress and dissatisfaction many times come from difficult conversations not being handled properly. Today, I would love to introduce to you Non-Violent Communication (NVC) by Dr. Marshall Rosenberg. It includes 4 steps to help you express your unmet needs and ask for what you want:
1/ Observations
Observing without judging: Try to present facts with specific time and context.
2/ Feelings
Expressing feelings and taking responsibility for your feelings: distinguish feelings from thoughts and express them in a way that does not attribute responsibility for a feeling to another person.
3/ Needs
Our negative feelings usually derive from unmet needs. Acknowledge our needs and express them.
4/ Requests
Make specific actionable requests by using clear, concrete action and non-demanded language.
You can check a more detailed guide from Positive Psychology.com.
3. N (The power of Now)
What is one unmet need that you would like to express?
4. D (Do)
What is one thing that you will do next to facilitate the communication for that unmet need?
